What is Mumu Mandarin?

The moment you step onto the red carpet at a wedding, all eyes on you. The feeling of truly owning the moment, your beauty and confidence radiating off you as the cameras flash. The knowledge that you never have to wear the same outfit to another party occasion because you have the wealth of infinite options without the price tag. Mumu Mandarin allows clients in the USA to rent Pakistani designer dresses with the utmost convenience where we take care of the details like dry cleaning and shipping for you. Try styles you’ve never experimented with before. When it comes to South Asian haute couture, you can have it all. And still have cash left over for all the other experiences you want in your life.

How does it work?

Select your event date and enter your details in the virtual fitting room. Browse the available options based on your size and availability. Select the dress and your event date on the virtual calendar. Your dress will arrive a few days before your event date. Enjoy your dress and return it in the same box we send you with the prepaid label enclosed. Drop the package off at UPS before noon on the ship back date.

How long is the rental period?

The rental period is 4 days. In booking your dress, always select the event date on the calendar. Your dress will arrive at least a minimum of two days before your event date. Your ship back date will always be the day after your event date.

Do you ship outside the USA?

Shipping is free within the continental USA. At this time, we do not ship outside the USA. For orders to Canada, please email support@mumumandarin.com with your post-code and dress selection to determine additional cost of shipping to Canada.

How long in advance can I order?

We recommend you place your order as soon as you know your event date if the dress is showing available. This way you don’t have to worry about it getting reserved by someone else when you need it. If you’re waiting to see when new options will list, we are always happy to accommodate a switch. You can even place your order a few months in advance. However, please don’t wait till the last minute to book. Our shipping logistics require you to book a dress at least eight days in advance. If you need a dress urgently, we recommend you contact support@mumumandarin.com to determine if your dress option is available for last minute shipping.

Do you have a studio location where I can view the collection?

We have a studio location in the Houston area by appointment only. Please contact support@mumumandarin.com for details if you are interested in scheduling an appointment.

What is the difference between members and non-members?

Members pay a monthly fee of $30 that is applied toward their dress rentals (that’s less than a week’s worth of Starbucks Venti lattes). They receive 20% of ALL dress rentals, access to limited edition gowns and even dress options unavailable for view by the public. Non- members are only eligible for free shipping and dry-cleaning.

How do I cancel my membership?

Membership requires a three months commitment after which a "DEACTIVATE" button will appear under "My Subscription" in "MY ACCOUNT" allowing you to cancel your membership.

How does the virtual fitting room work?

The virtual fitting room uses factors such as age, height and weight to generate body-metric data for clients who don’t know their measurements. This is an estimate. If you do know your measurements, we recommend you select “Edit Measures” after entering your details in the sizing tool to adjust your bust, waist, and hip details to optimize your fit recommendation.

What is the dress doesn't fit?

If the dress does not fit, email customer service and return the dress within 24 hours of receiving it. We will either issue you a credit or send you an alternative dress.

What happens if I stain my dress?

Please do not attempt to remove any stains with any solvents. We will take care of it.

How are the dresses cleaned?

Dresses are professionally cleaned with environmentally friendly green cleaners.

What happens if I return a dress damaged?

Minor stain or a few beads falling out is not a problem. However, if a dress is damaged beyond repair where it cannot be reused, you will be charged 100% of the full retail value, plus a 20% restocking fee.

What if I return the dress late?

Dresses returned late will be subject to a daily late charge of $25 until the dress is returned. If the delay in returning a dress impacts another order, the client will be subject to an additional $100 surcharge. If you are unable to return a dress on time, please notify support@mumumandarin.com .

What if I lose the packaging?

Clients will be required to return the package at their own cost if packaging is lost. We also require that clients return the dress with the respective hanger and garment bag.

What if I need a dress for an extended period of time?

Dresses are available for longer periods of time at an extended rental rate depending on the period of time you need it. Please contact support@mumumandarin.com and with the exact dates you need the dress and we will try and accommodate your request.

Are any of your items available for purchase?

Currently all our dresses are only available for rent. However, some dresses may become available for purchase at a later stage. You can click on the "Interested in buying" link to be notified when a dress becomes available for purchase.

Are all the dresses on the site?

Yes, all our dresses are listed on the site. We also have an exclusive collection that is not viewable to the public and can only be seen by our members.

How do I modify an order?

To modify an order, please email us at support@mumumandarin.com .

Will you buy my dresses?

We have many inquiries as to whether we purchase dresses that may have only been worn once. Please email support@mumumandarin.com with picture of the dresses you are interested in selling and the retail value.